| http://www.w3.org/ns/prov#value | - The types of system conditions monitored may include, among other conditions, the number and types of requests for connection with an agent received, the number of requests currently residing in one or more queues of an ACD, the amount of time particular requests have been waiting to be connected with an agent, the current time of day or day of week, or other conditions related to agent or user be
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