| http://www.w3.org/ns/prov#value | - This dissertation consequently considers the existing service quality gap models and a list of other gaps to propose a comprehensive model.</p> <p>Similarly, the literature review on <i>strategy</i> and on <i>strategy implementation </i> revealed, first, that there is a lack of clear, detailed and general strategy implementation models; second, that existing strategy implementation models can be s
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