| http://www.w3.org/ns/prov#value | - The Commission has taken a number of steps in recent years to improve the efficiency and effectiveness of the VRS program, including addressing some of the issues that had the potential to harm the viability of the program, in order to maintain and enhance this valuable service to individuals who are deaf and hard of hearing.16 On December 15, 2011, the Commission released the 2011 VRS Reform FNPR
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