| http://www.w3.org/ns/prov#value | - The user types include: Administrators, i.e., users with full functionality to the IAT, with the ability to maintain all levels of access, e.g., usually those personnel of high level authority or personnel responsible for e-billing system maintenance; and, Customer Service Representative (CSR), i.e., users with access to the IAT, but may be restricted from making certain changes, e.g. Order Entry,
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