| http://www.w3.org/ns/prov#value | - The book takes each type in turn, walking the reader through examples of the behaviour displayed by that particular brand of difficult person, showing the reader how to identify eactly what kind of difficult person they are dealing with, and then offering concrete pointers on how to deal with them, defuse their behavior, and possibly influence them to do what you want them to do, or at the very le
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