| http://www.w3.org/ns/prov#value | - The most publicized debacle was that of Toysrus.com, in Paramus, NJ, which, after a very effective advertising campaign that drove millions of visitors to its Web site, ended up giving $100 gift certificates to the numerous customers whose toys and gifts did not arrive until after the holidays.[4] Online retailers improved their customer service and shipping companies such as FedEx and UPS expande
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