| http://www.w3.org/ns/prov#value | - The customer may make the application in any suitable manner, such as over the Internet (e.g. using a personal computer, personal digital assistant, or other computing device), over the telephone by submitting data to a human agent, over the telephone by submitting data to a machine agent (e.g., a voice response unit [VRU] or a voice recognition device), through the mail system by mailing in an ap
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