About: http://webisa.webdatacommons.org/32163449

Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	Readers will learn how businesses are increasingly relying on new forms of customer engagement, and how one customer's experience???whether good or bad???can alter a company's reputation with the click of a mouse.
http://www.w3.org/ns/prov#wasQuotedFrom	amazon.com