| http://www.w3.org/ns/prov#value | - CustomerRelationshipManagementCustomer relationship management (???CRM???) is a termthat refers to two things: A company???s strategy for managing leads and customer data Software that manages that dataIn its simplest form, CRM is a database where sales and marketing teams store critical accountdata: Contact & account information (contact names, emails, phone numbers, SIC code, address, etc.) Sour
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