| http://www.w3.org/ns/prov#value | - Bursch et al has shown that perceived waiting time is the most important variable contributing to patient satisfaction, and this finding has been replicated by others. (Ann Emerg Med 1993:22[3]:586; Emerg Med 1996;28[6]:657.) In fact, several large multifactorial reviews of the literature consistently show wait times to correlate with patient satisfaction. (J Emerg Med 2004;26[1]:13; Acad Emerg Me
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