| http://www.w3.org/ns/prov#value | - June 26th, 2013 at 6:07 pm I???m not sure why you think that Mark; in dealing with customer sat, brand perception, point of experience studies or hundreds of others where the brand is identified (and there is NOTHING unethical about it), the research process SHOULD be considered a brand touchpoint. 60 questions surveys filled with grids and other difficult to answer questions certainly don???t do
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