| http://www.w3.org/ns/prov#value | - ???We needed to develop a customized training that would address the cultural diversity of our department and a variety of levels of experience,??? says Jodie Williams, Technical Supervisor, Phlebotomy Lab. ???The goal was to have the phlebotomy team realize that time is a commodity for our patients, that phlebotomists are an important part of the care team and that each patient encounter counts;
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