| http://www.w3.org/ns/prov#value | - Relationship. ??? ??? ??? Improve communication (1) Communicate in simple, everyday language. (2) Match your approach to the pt lv of readiness & ability to learn. (3) Identify any barriers to communication that may be evident, such as a history of noncompliance, a language barrier, reading ability, or physical or emotional state. ??? ??? ??? Handling pt complaints (Good relationship, met guidelin
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