| http://www.w3.org/ns/prov#value | - Terminal 34 runs a suitable call handling program, which is typically integrated with other software functions running on the agent PC. Server 30, terminals 34 and the various other elements of center 20 are linked via a local area network (LAN) 32 to back office servers 36, which perform functions such as database management, order processing, and so forth. [0005] Increasingly, business Web sites
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