| http://www.w3.org/ns/prov#value | - eir Facebook, Twitter or other social media accounts to get in touch with a brand), it is currently the only channel that ensures that all consumers receive a response following their contact,??? said Derek Eccleston, commercial director at eDigital Research, in a statement.The survey of 2,000 consumers found that how a customer contacts a brand is likely to have a large effect on their overall cu
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