| http://www.w3.org/ns/prov#value | - Secondly, in the early days of Backupify, our business customers were mostly under 1,000 employees, and that customer segment didn???t ask much about SLA, and usually found the necessary legalese of a formal SLA to be an unnecessary burden. (Frankly, to many small businesses, the only SLA they care about is a support phone number they can call when something goes wrong.)Over the past year, we have
|
