About: http://webisa.webdatacommons.org/358480791

Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	Call center software has long had the capability to distribute calls to agents based on availability, work state and other information, such as specialized skills or seniority.
http://www.w3.org/ns/prov#wasQuotedFrom	prweb.com