| http://www.w3.org/ns/prov#value | - In one embodiment, IVR 69 may be adapted to handle both COST and DNT interaction. [0058] All interactions with live external media, including actual text-based events whether live or not, are recorded and stored in MIS 79 with an associated text version of the media stored as well, and becoming part of an overall threaded contact history.
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