About: http://webisa.webdatacommons.org/372304469

Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	However, in some ACD systems ACD agents are specialized in handling particular types of calls, so the first-in/first-out technique is not appropriate.
http://www.w3.org/ns/prov#wasQuotedFrom	google.com