| http://www.w3.org/ns/prov#value | - Far too many business owners have little idea how much poor customer service is costing their business, and these owners really need to be more pro-active in educating their staff, especially in respect to the right actions to ensure the customer experience is always positive.Viewed from a business perspective poor service comes with a high price, as loss of sales and reputational impact of the wr
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