| http://www.w3.org/ns/prov#value | - ducted by the agency.(i) In determining what type of auxiliary aid is necessary, the agency shall give primary consideration to the requests of the individual with handicaps.(ii) The agency need not provide individually prescribed devices, readers for personal use or study, or other devices of a personal nature.(2) Where the agency communicates with applicants and beneficiaries by telephone, telec
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