| http://www.w3.org/ns/prov#value | - Customers leave because 1) a competitor offered them a lower price and what you sell is a commodity so you experience this often; 2) they were unhappy about something and used price as an easy out; 3) they are bluffing and are really just shopping you for price; 4) they had no idea that you considered them to be a valuable part of your business.
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