About: http://webisa.webdatacommons.org/391419508

Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	If another channel, such as social media, is overloaded, business rules can proactively address this unbalance and shift a group of agents to handle these inquiries.
http://www.w3.org/ns/prov#wasQuotedFrom	destinationcrm.com