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Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	Jun 11, 2013 11:09 AM By Erin Lynch Smartphones, tablets, and social media sites such as Facebook and Twitter not only have transformed the way consumers shop but they have also changed the face of the contact center.
http://www.w3.org/ns/prov#wasQuotedFrom	multichannelmerchant.com