About: http://webisa.webdatacommons.org/394125285

Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	In even the busiest call center, situations can arise in which there is an opportunity to choose between two or more available agents to handle a particular call or other work item, a process referred to as agent selection.
http://www.w3.org/ns/prov#wasQuotedFrom	google.co.uk