| http://www.w3.org/ns/prov#value | - A method for continually load balancing inbound phone calls to a telephone network enhanced voice system (EVS) platform, having a plurality of audio response units (ARUs) associated with a group, the EVS platform including a number of such groups, the method comprising the steps:detecting a degradation in operating level within an ARU of a related group; evaluating the level of operation of the AR
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