PropertyValue
http://www.w3.org/1999/02/22-rdf-syntax-ns#type
http://www.w3.org/ns/prov#value
  • A queued contact gets handled by an Agent.If one of those two this is not happening prior to the call disconnecting, then it is abandoned.There is a grey area in reporting when the contact is not handled by the original trigger/application/script, but redirected to another trigger/app/script which does handled them.
http://www.w3.org/ns/prov#wasQuotedFrom
  • cisco.com