PropertyValue
http://www.w3.org/1999/02/22-rdf-syntax-ns#type
http://www.w3.org/ns/prov#value
  • There are multiple ways that organizational leaders measure customer experience, including first contact resolution (FCR), customer satisfaction, Net Promoter Score (NPS), Customer Effort Score (CES) to name a few.
http://www.w3.org/ns/prov#wasQuotedFrom
  • 1to1media.com