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About:
http://webisa.webdatacommons.org/407695763
Property
Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type
http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value
It must track the time between the request and actual customer contact (or failed contact), along with the data generated during the contact, including actions taken and call outcomes.
http://www.w3.org/ns/prov#wasQuotedFrom
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