PropertyValue
http://www.w3.org/1999/02/22-rdf-syntax-ns#type
http://www.w3.org/ns/prov#value
  • Inside Sales Department/Customer Service Requirements: Don???t consider themselves a formal call center Want to better track and manage calls Need reports on abandon rates and hold times Call Recording and call notes are a must.
http://www.w3.org/ns/prov#wasQuotedFrom
  • slideshare.net