| http://www.w3.org/ns/prov#value | - teractive evaluations (a button, function key or other means enables a Customer to initiate a Customer Development Interaction (CDI) whenever desired), [0303] Electronic Suggestion Pad (ESP) (a button, function key or other means enables the Customer to open an electronic notepad that records and stores Customer suggestions for the Vendor), and [0304] Help or On-line Customer Support (OCS) (t
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