PropertyValue
http://www.w3.org/1999/02/22-rdf-syntax-ns#type
http://www.w3.org/ns/prov#value
  • The switch 1 controls the functions normally performed by an ACD including queuing calls and assigning calls to particular agents, including in this case the remote agent at intelligent agent work station 3 being served by switch 2.
http://www.w3.org/ns/prov#wasQuotedFrom
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