| http://www.w3.org/ns/prov#value | - The first step in running a more efficient, cost-effective IT department is in the CIO's willingness to assess where the company is today; whether or not the existing IT staff is able to dedicate any time to mission-critical tasks or just break-fix, lights-on kind of work; and whether or not anyone is willing to admit it if there is a problem, says Steve Drgon, Chief Technology Officer, Converge
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