PropertyValue
http://www.w3.org/1999/02/22-rdf-syntax-ns#type
http://www.w3.org/ns/prov#value
  • Provides key industry data on customer service salaries and incentives, and on key performance indicators such as wait time, length of call, first-call resolution, call abandonment, and occupation rates.
http://www.w3.org/ns/prov#wasQuotedFrom
  • customerservicegroup.com