About: http://webisa.webdatacommons.org/52130220

Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	The questions revolve around whether there is a need to address social media, the benefits that can be derived today and in the future, and the technology decisions involved with incorporating social media into contact center operations.
http://www.w3.org/ns/prov#wasQuotedFrom	tmcnet.com