About: http://webisa.webdatacommons.org/76286874

Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	In other words, first contact resolution is a fact, but achieved with the customer in control with less time on the phone.
http://www.w3.org/ns/prov#wasQuotedFrom	tmcnet.com