| http://www.w3.org/ns/prov#value | - Explain in as much detail as you can what the problem is and make sure you have all the information to hand e.g. full name and address of the right Virgin Group Company, any customer reference number, details of what you ordered, date when you placed the order, the amount paid, method of payment, receipt number, reason for the complaint and anything else which may be important.
|
