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Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	A call center representative may come across information or a resource that is useful for certain types of customers, or she or he may stumble across a technique that works particularly well.
http://www.w3.org/ns/prov#wasQuotedFrom	tmcnet.com