About: http://webisa.webdatacommons.org/84907834

Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	In 2014, we will see customer service become a multi-channel bi-directional operation, presenting messages and offerings, and responding to questions, complaints and other forms of feedback.
http://www.w3.org/ns/prov#wasQuotedFrom	socialmediatoday.com