| http://www.w3.org/ns/prov#value | - The message is: 10 per cent of the training dynamic is above the service (performance?) and 90 per cent of it is unseen, such as asking questions, listening, learning, managing, tactics, role play, case studies, content, visuals, handouts, order and structure, content and learner knowledge, and I would add, energy! ??? The rest of this article is only available to active members of Questia
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