| http://www.w3.org/ns/prov#value | - Cisco Finesse, a web 2.0 collaboration desktop for customer care representatives, places all the information in a single, modifiable cockpit enabling agents to help callers faster, better, and with higher accuracy.Cisco has also introduced a new network-based media capture platform that supports the recording, playback, live streaming, and storage of media, including audio and video, with record
|
