About: http://webisa.webdatacommons.org/93668973

Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	Over 80 percent of firms responding to the report that have virtual contact centers cited gains including ability to cope with call peaks, reduced queue times, and fairer agent utilization.
http://www.w3.org/ns/prov#wasQuotedFrom	tmcnet.com