Subpart J includes ?? 96.68 (Scope); ?? 96.69 (Filing of complaints against accredited agencies and approved persons); ?? 96.70 (Operation of the Complaint Registry); ?? 96.71 (Review by the accrediting entity of complaints against accredited agencies and approved persons); ?? 96.72 (Referral of complaints to the Secretary and other authorities); and ?? 96.73 (Reserved).