| http://www.w3.org/ns/prov#value | - Toby D. Wilson, president of Wilson Hospitality, noted that while two of his company???s five core values are kindness and excellent attitude, the Guest Service Gold training formalized those concepts and showed employees that ???there is a method to how you treat people in a hospitality setting.??? ???The training gave our people a fundamental understanding of just how much it means to guests whe
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