About: http://webisa.webdatacommons.org/104826212

Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	Garner: The advent of customer choice in how they get service is the most important development in the past 30 years related to customer interactions.
http://www.w3.org/ns/prov#wasQuotedFrom	tmcnet.com