| http://www.w3.org/ns/prov#value | - Or in your terms, having a service request modul is a important part of the story, but it is as important as having the automation for fullfillment, automated CI maintenance and the automated billing record creation for invoicing in mind (and sure some more which I have not mentioned) Or let's call it simple, we need to have a consistent E2E view on the entire tool, process and reality chain.
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