About: http://webisa.webdatacommons.org/13816666

Property	Value
http://www.w3.org/1999/02/22-rdf-syntax-ns#type	http://www.w3.org/ns/prov#Entity
http://www.w3.org/ns/prov#value	The automatic call distribution process 200 manages the IVR resources by monitoring the availability status of the IVR agents 160 and distributing telephone calls and other types of communications to the appropriate agents.
http://www.w3.org/ns/prov#wasQuotedFrom	google.com