| http://www.w3.org/ns/prov#value | - Throughput time is also known as cycle time. ??? ??? ??? Total Quality Management TQM An approach to continuous improvement that focuses on customers and using teams of front-line workers to systematically identify and solve problems. ??? ??? ??? Value chain The major business functions that add value to a company's products and services such as research and development, product design, manufactur
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