| http://www.w3.org/ns/prov#value | - I am always raving about their customer service! anytime I have had any sort of issue, they have been happy to help. for instance, I had a Lulu bag for 5 years and let me tell you, I was rough on this bag. it was my daily everything bag, so when the zipper finally started to break, it really wasn't a surprise.
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