| http://www.w3.org/ns/prov#value | - In Situations Matter, Sommers drills down into what he calls the robust power of situations" with the declared aim of making you, if not a better person, certainly a more effective one, especially if you work in people fields, like sales, marketing and management, or if you ever (like Sommers) find yourself trying to prod a hotel voucher out of a harassed customer service agent at a Newark, N
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